First week of research, I did my project scope and the schedule of work to be done during the summer, then discuss it with my tutor and we made a few adjustments. It has been decided to focus in the library self-checkout machine and analyse it as a service provided, interviewing people and comparing the data with my own observations, then generating charts of more and less urgent problems. After identifying the problems, solutions will be proposed and designed, according to necessity.
SCHEDULE
When
|
What
|
Week
01
|
Define
goals and the scope of the project.
|
Week
02
|
Collect
information regarding the machine.
|
Week
03
|
Read
Thinking Design, from S. Balaram
|
Week
04
|
Read
Total Design, from Gillian Hollins
|
Week
05
|
Read
Service Operations Management, from Christine Hope
|
Week
06
|
Read
Human Factors in Engineering and Design, Mark Sanders
|
Week
07
|
Finish
the reading and prepare a questionnaire about machine friendliness and
people’s usability.
|
Week
08
|
Apply
the questionnaire with students and staff. Analyse the results and generate
graphics.
|
Week
09
|
Identify
the urgent problems. Propose alternatives to improve its function. The ones
beyond my reach would be mentioned but not developed.
|
Week
10
|
Create
new friendly interface, according to necessity.
|
Week
11
|
Test
the new interface. Generate graphics.
|
Week
12
|
Analyse
the results and compare them. Organize all the data in one final document.
|
